Retail & Convenience
Keep Every Store Connected & Protected
EPoS connectivity, CCTV that actually deters, and reliable broadband across every site — technology built for the pace of retail.
Industry Challenges
The Tech Issues Retail Knows Too Well
Card Machine Downtime
Broadband drops during trading hours and your EPoS goes offline — customers walk out, stock counts drift, and staff are left apologising.
Shrinkage & Theft
Outdated or blind-spot CCTV that doesn't cover the shop floor, stock room, or delivery area — and footage that's useless when you need it.
Multi-Site Complexity
Different broadband providers, different phone systems, different IT contacts at every location. No consistency, no central view.
How We Help
Built for Retail Operations
Every ONE service configured specifically for how your stores operate.
ONE Connect for Retail
Reliable broadband with automatic failover — your card machines, EPoS, and stock systems stay online even if the main line drops.
- Business fibre with SLA guarantees
- 4G/5G failover for card machines
- Multi-site networking across all stores
- Managed WiFi for staff and stock systems
- Guest WiFi for customers
ONE Security for Retail
HD CCTV covering shop floor, stock room, and delivery areas — with remote viewing so you can check any store from your phone.
- HD cameras covering all areas
- Remote viewing from any device
- Intruder alarm with 24/7 monitoring
- Access control for stock & cash rooms
- Evidence-grade recording for incidents
ONE Voice for Retail
One phone number for all your stores. Customers call once and reach any location — with on-hold messaging for promotions.
- Single number across all sites
- Auto-attendant with store routing
- On-hold marketing messages
- Call recording for order disputes
- Mobile app for managers on the move
ONE Managed IT for Retail
Proactive IT support across every store. EPoS, tills, back-office systems, and staff devices — all managed and monitored.
- Help desk covering all sites
- EPoS & till system support
- Cloud backup for stock & sales data
- New store IT setup & relocation
- Patch management & updates
What It Looks Like
A Typical Retail Setup
What a multi-site retail operation looks like after we've unified their technology.
Each Store
Business fibre with 4G failover keeping card machines live, HD CCTV covering shop floor and stock room, managed WiFi, cloud phone extension tied to the main number.
Head Office / Owner
Central dashboard for CCTV across all stores, call analytics showing busiest times and missed calls, IT help desk for all staff, one monthly bill for everything.
Store Managers
Mobile app for calls and CCTV, ability to check footage remotely, direct line to IT support, no need to deal with multiple providers.
Ready to Simplify Your Store Technology?
Book a free tech review and we’ll show you how VEHDA can keep every store connected, protected, and running on one bill.
