Professional Services
Technology That Protects Your Clients and Reputation
From secure communications and reliable connectivity to managed IT — we handle the technology so your team can focus on delivering for clients.
Industry Challenges
The Tech Issues Professional Firms Face
Client Confidentiality at Risk
Sensitive client data spread across personal devices, unsecured email, and shared drives. One breach and your professional reputation takes years to rebuild.
Unreliable Communications
Missed calls from clients going to voicemail. Partners working from home with no access to the office phone system. Multiple numbers causing confusion.
IT Holding You Back
Slow systems, outdated hardware, and an IT provider who takes days to respond. Every hour of downtime costs your firm billable revenue.
How We Help
Built for Professional Services
Every ONE service configured for how solicitors, accountants, and consultancies actually work.
ONE Voice for Professional Firms
Cloud phone system with intelligent routing so client calls always reach the right person — in the office, at home, or on the move.
- Auto-attendant with department routing
- Voicemail-to-email for every fee earner
- Call recording for compliance and file notes
- Mobile app — take calls on the firm number from anywhere
- Conference bridge for client meetings
ONE Connect for Professional Firms
Fast, reliable broadband with failover so your case management, cloud accounting, and document systems never go down during critical deadlines.
- Business fibre with SLA guarantees
- Automatic failover — systems stay live
- Secure VPN for remote and hybrid workers
- Managed WiFi covering every office and meeting room
- Bandwidth prioritisation for key applications
ONE Security for Professional Firms
Protect client data, secure your premises, and meet regulatory requirements with enterprise-grade security scaled for your firm.
- Cyber security — endpoint protection and monitoring
- Access control for document stores and server rooms
- CCTV for reception and entrances
- Data encryption and secure backup
- Compliance support (GDPR, SRA, ICAEW)
ONE Managed IT for Professional Firms
Proactive IT support that keeps your practice management software, email, and devices running without interruption — so your team stays billable.
- Help desk with fast response for all staff
- Device management for laptops and mobiles
- Cloud backup for case files and client data
- Software updates and patch management
- New starter setup and leaver offboarding
What It Looks Like
A Typical Professional Services Setup
What a mid-size firm looks like after we've unified their technology.
Reception & Front Office
Professional auto-attendant greeting clients by name of department. Calls routed to the right team instantly. Guest WiFi for visiting clients. CCTV covering reception and entrance.
Meeting Rooms
Video conferencing built in. Screen sharing for document review. Reliable WiFi for client devices. Sound-proofed with proper acoustics for confidential conversations.
Partners & Fee Earners
Cloud phone system on desk, mobile, and laptop. Voicemail-to-email so nothing gets missed. VPN access from home with the same experience as being in the office. Call recording for file notes.
One Bill, One Contact
Phones, broadband, IT support, security, and meeting room technology — all on one monthly invoice. One number to call when anything needs attention.
Ready to Secure Your Firm’s Technology?
Book a free tech review and we’ll show you how VEHDA can protect your client data, simplify your communications, and keep your team productive.
