Cloud phone systems that get every call to the right person.
ONE VOICE is a cloud (VoIP) phone system for Sussex businesses. Your numbers, your welcome menu, your team on desk phones and mobiles. Set up and looked after by one local provider.
Give us a ring
VEHDA
01273 257 888
A demo on this page, not a real call. Stanley is VEHDA's assistant. Your callers reach your team.
Follow one call.
Scroll, and watch where a customer's call goes.
A customer rings your number.
The same number they've always had. We move your existing numbers across, with no gap in service.
Your welcome menu answers.
Press 1 for sales, 2 for accounts.
Recorded in your words, sending every caller the right way.
The right team's phones ring.
Everyone in the group rings together. If they're all busy, callers wait in a queue with your music, and every call can be recorded.
Nobody at a desk? It rings your mobile.
On the app, from your business number, whether you're at home or out on a job.
After hours, it arrives as text.
Out of hours, callers hear your closed message and can leave a voicemail. It lands in your inbox, written out, so you can read it at a glance.
One number. Every device.
Desk phones in the office, the app on your mobile, or your computer. Use a mix. Changes are simple, and when you'd rather not do them yourself, one call to us sorts it.
- Desk phones, set up for youOr keep what works. Many businesses use a mix of handsets and apps.
- Calls on your mobileMake and take business calls from anywhere, showing your business number.
- Keep your numbersWe move landline, non-geographic and mobile numbers across. Your customers won't notice a thing.
- Opening hours built inCalls follow your hours automatically: daytime, lunchtime, evenings and weekends.
Everything a business phone system should do.
Cloud telephony with nothing on site to maintain. These come as standard.
- Auto-attendant (IVR)
- A welcome menu in your words.
- Call queues
- Callers wait in line with your hold music.
- Ring groups
- A team's phones ring together.
- Time-of-day routing
- Calls follow your opening hours.
- Call recording
- Kept for 90 days as standard.
- Voicemail to email
- Messages written out and sent to your inbox.
- Call transfer and forwarding
- Pass a call on, or send it to another number.
- Hot desking
- Log in at any desk phone.
- Mobile, desktop and web apps
- Your business number on any device.
- Number porting
- Keep the numbers your customers already know.
One local provider, not a call centre.
Big telecoms firms tie you into multi-year contracts and route support through a call centre. ONE VOICE has a 90-day minimum, then runs month to month on 30 days' notice. When you call, you speak to the person who set up your system. No long contracts, no hidden fees, no surprises on the bill.
Switching to VEHDA's cloud phone system was one of the best decisions we made. Our team can work from anywhere, calls are crystal clear, and the monthly cost is a fraction of what we paid for our old PBX.
ONE VOICE, answered.
Anything else, just ask. You'll speak to the person who sets it up.
Book Your Free Tech ReviewCan I keep my existing phone numbers?
Yes. We move all your existing numbers across: landline, non-geographic and mobile. Your customers won't notice a thing. Moving numbers typically takes 5 to 10 working days, with no gap in service.
What happens if the internet goes down?
Calls can go straight to the mobile app over 4G or 5G, or be forwarded to other numbers. Combined with ONE CONNECT broadband backup, your phones keep working during an outage.
Do I need new desk phones?
Not necessarily. The apps work on your existing computers and mobiles. If you'd like desk phones, we supply and set them up. Many businesses use a mix of both.
Is call recording included?
Yes. Call recording with 90 days of storage is included as standard. If you need to keep recordings for longer, ask us about extended options.
Is it secure?
Admin logins are protected with multi-factor authentication, and your team can sign in once with Google single sign-on.
What contract terms do you offer?
A 90-day minimum term, then month to month on 30 days' notice. No long contracts, no hidden termination fees and no surprises on the bill.
Related services
Your phone system works better with the right setup behind it.
Business Broadband
Reliable connectivity with backup, built for cloud phones.
Learn more →Managed IT
Proactive support from the same local provider.
Learn more →CCTV & Security
Cameras, alarms and access control alongside your phones.
Learn more →Case Study
How a Sussex homecare provider moved to cloud phones.
Read story →Business telephone systems across Sussex and the South East: Brighton, Hove, Worthing, Shoreham-by-Sea, Lancing, Crawley, Horsham, Chichester, Eastbourne, Lewes, Haywards Heath, Burgess Hill, Littlehampton, Bognor Regis, Surrey, Kent and London.
