Estate Agencies
Technology That Keeps Your Branches Connected
From branch telephony and Rightmove-ready connectivity to CCTV for viewings — we handle the technology so your negotiators can focus on closing deals.
Industry Challenges
The Tech Headaches Agencies Know Too Well
Missed Instructions
Calls from vendors and solicitors going to voicemail because lines are busy or the phone system can't route between branches.
Branch Connectivity
Slow broadband bringing Rightmove uploads, property portals, and CRM systems to a crawl during peak listing hours.
Security Gaps
Key safes, viewing properties, and branch offices without proper CCTV or alarm coverage — a risk to staff and clients.
How We Help
Built for Estate Agencies
Every ONE service configured specifically for how your agency operates.
ONE Voice for Agencies
Cloud phone system with intelligent call routing so instructions from vendors always reach the right negotiator — across any branch.
- Auto-attendant with branch & department routing
- Ring groups for sales, lettings, and management
- Mobile app so negotiators take calls on viewings
- Call recording for compliance and training
- One number across all branches
ONE Connect for Agencies
Fast, reliable broadband across every branch. Rightmove and Zoopla uploads in seconds, CRM systems running smoothly all day.
- Business fibre with SLA guarantees
- Automatic failover — portals stay live
- Site-to-site VPN linking all branches
- Guest WiFi for clients in-branch
- Managed WiFi covering every floor
ONE Security for Agencies
Branch CCTV, intruder alarms, and access control — monitored and maintained so your staff and properties are protected.
- HD CCTV covering branch & key safes
- Remote viewing from any device
- Intruder alarm with 24/7 monitoring
- Access control for staff areas
- Cyber security for client data
ONE Managed IT for Agencies
Proactive IT support across all branches. We keep your CRM, email, and property management systems running without interruption.
- Help desk for all staff across branches
- Device management for negotiators
- Cloud backup for listings & client data
- Patch management & security updates
- New branch setup & IT relocation
What It Looks Like
A Typical Agency Setup
What a multi-branch estate agency looks like after we've unified their technology.
Head Office
Business fibre with failover, cloud PBX with auto-attendant routing to sales/lettings/management, HD CCTV, managed switches and WiFi, IT support for all staff.
Branch Offices
Business fibre linked via site-to-site VPN, extension of the same phone system (one number, branch routing), CCTV covering entrance and key safes, guest WiFi for clients.
Negotiators on the Move
Mobile app on their phone — take and make calls on the agency number from viewings or home. Presence status visible to the whole team. Call recording always on.
One Bill, One Contact
Everything — phones, broadband, CCTV, IT support — on one monthly invoice. One number to call when anything needs attention.
Ready to Unify Your Agency’s Technology?
Book a free tech review and we’ll show you exactly how VEHDA can simplify your branches, cut costs, and keep your team connected.
