Off ISDN, Onto the Cloud: £800/Year Saved and Work-from-Anywhere Flexibility
An expensive, inflexible phone system on borrowed time
Homecare Crawley was still running on an ISDN phone line — an ageing BT infrastructure that was expensive to maintain, impossible to scale, and already on a fixed countdown to the national switch-off. With a mobile team of carers and coordinators who needed flexibility, the rigid, location-dependent system was holding the business back.
- ISDN line expensive and approaching end-of-life
- No flexibility for mobile or remote working
- Phone system tied to a single office location
Seamless migration to cloud telephony
VEHDA migrated all seven handsets from the legacy ISDN connection to a modern cloud phone system. The transition was managed end-to-end, with no disruption to day-to-day call handling.
Staff can now make and receive calls from any device, in any location — whether in the office, at home, or in the field. The business is now fully ahead of the ISDN switch-off with a scalable platform that can grow as the team does.
£800 a year saved with total flexibility
The migration saved £200 per quarter — £800 per year — on line rental and call costs. The team can now work from anywhere with no loss of call quality, and the business is future-proofed ahead of the national ISDN switch-off.
“Switching to VEHDA's cloud phone system was one of the best decisions we made. Our team can work from anywhere, calls are crystal clear, and the monthly cost is a fraction of what we paid before. Setup was seamless and support has been excellent.”
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