Business Telephone Systems in Brighton, Worthing, Eastbourne & Sussex
Cloud VoIP telephone systems that replace traditional landlines, supplied and installed by one local engineer. Clear calls on desk phones, computers and mobiles, wherever you are.
The landline switch-off (the PSTN switch-off) happens in January 2027. Every business still on a traditional landline needs to move to a cloud phone system. VEHDA handles the whole move.
Everything included, per seat
No hidden fees, no surprise bills. Every user gets the full feature set.
Calls & Apps
- 2,000 mins to UK landlines
- 2,000 mins to UK mobiles
- Free mobile, desktop & web apps
- 1 inclusive number per user
Call Management
- Auto-attendant & IVR
- Call queuing & ring groups
- Call recording (90-day storage)
- Voicemail to email
Business Tools
- CRM click-to-dial integration
- Live wallboards & reporting
- Bulk SMS (up to 20,000)
- Listen, whisper & barge
The landline switch-off: what Sussex businesses need to know
The UK's traditional phone network (PSTN) switches off in January 2027. Openreach has already stopped selling new PSTN lines in most areas. If your business still uses a traditional landline, you need to move to a cloud-based phone system.
The good news: cloud phone systems are better in every way. You keep your existing business numbers. Your team can take calls from the office, from home, or on the road using their mobile. Call recording, auto-attendant, call queuing and reporting are all included — features that used to cost thousands on a traditional PBX.
VEHDA handles the whole move for Sussex businesses. I port your numbers, set up the system, install the handsets or apps, and make sure everything works before your old lines are switched off. No downtime, no lost calls.
“Switching to VEHDA's cloud phone system was one of the best decisions we made. Our team can work from anywhere, calls are crystal clear, and the monthly cost is a fraction of what we paid for our old PBX.”
Telephone system installation across Sussex
Based in Brighton and Worthing, installing business phone systems across East and West Sussex, with customers across the UK.
Business telephone systems in Sussex: common questions
What is the landline switch-off?
The UK’s traditional copper landline network, known as the PSTN, is being switched off in January 2027. Phone lines, and things that still run over them such as some alarm systems and lift phones, need to move to an internet-based service before then. VEHDA checks what your business has, moves it over and keeps your numbers.
What happens to my business phone number when the PSTN switches off?
Your existing phone numbers are ported to the new cloud system — you keep them. VEHDA handles the entire migration, including number porting, which typically takes 5-10 working days. There is no gap in service.
Can staff use the business phone system from home?
Yes. VEHDA cloud phone systems include free desktop, mobile and web apps. Staff can make and receive calls on the business number from anywhere. Calls show the business number, not their personal mobile.
Do I need new phones for a cloud phone system?
Not necessarily. Cloud systems work with softphone apps on existing computers and mobiles at no extra hardware cost. If you prefer desk phones, VEHDA supplies and configures VoIP handsets. Many businesses use a mix of both.
What happens if my internet goes down — do I lose my phones?
No. VEHDA cloud phone systems include automatic failover. Calls can be routed to mobile apps over 4G/5G, or forwarded to alternative numbers. Combined with ONE CONNECT automatic broadband failover, your phones stay working even during an outage.
How quickly can a new phone system be set up?
For app-based setups using existing devices, businesses can be up and running within a day. VoIP desk phones are configured and delivered ready to plug in — typically within a few working days. Number porting takes 5-10 working days.
Do you install business telephone systems across Sussex?
Yes. VEHDA is based in Brighton and Worthing and installs cloud phone systems for businesses across Sussex, including Eastbourne, Crawley, Horsham, Chichester, Haywards Heath and Burgess Hill. VEHDA also covers London and the wider South East.
